Privacy Policy

Welcome to our website,  The North of Grey website is available for your use and by doing so you are accepting and consenting to the “Terms and Conditions” that have been provided.  

For us at North of Grey, your privacy and the security of your personal data are very important.  For this reason, we collect and manage your personal data with the utmost care and take specific measures to keep it secure.  We do not sell, rent or disclose any personal information you share with us.

  •  Personal Information

Your name, address, date of birth, gender, email address, payment information such as credit card details, and customer service and support information.   We may also store information on previously purchased items, items you are interested in, returned items, demographic information, device ID, IP address, future communication preferences and any other information that you have provided to us.   If you have shared your information with us through a sign-up  form on our website or in-store event, or by subscribing to our newsletter, you have provided consent for us to process your data and use it in the ways described in this privacy policy.

  • Collective Information

We may collect information about your browsing on the website, such as the pages you visit and how you interact, and we save this information on our servers.

We may use your data to ensure the smooth and secure running of our website, through analytics and fraud checks at the time of an online purchase.    We always will keep your data secure and in accordance with the details contained in this policy.

With your express consent, we will be able to use the contact details you have provided for marketing communications on our products and services to update you on new arrivals, exclusive products, and offers and promotions. In addition, always with your consent, we will be able to use your contact details as part of market research and surveys to improve our services and the relationship with our users.

North of Grey will not process minors’ personal data.  If you choose to access the website and use our services, you declare that you are not a minor in your jurisdiction.

  • Cookies

The website may use cookies, an automatic system of data collection that will only be processed by North of Grey in a collective and anonymous way.  We use this data to optimize our services for the needs and preferences of the user.  Cookies can be deleted in your Internet browser after each session.  

  • Other Tracking  

When you visit our website, we may collect information such as internet domain and host names, internet protocol (IP) addresses, browser software, device type, operating system type, clickstream patterns, location information and date and time that our services are accessed.  We may link this information to personal information we collect. Again, we use this information to help us improve and better customize our services for you and other users. 

  • Security

Our shopping cart and order forms are encrypted using industry-standard technology to keep your personal and financial data confidential.  However, while we take all the necessary steps to protect your information, you accept that no security system is impenetrable and will not hold us responsible for any security breach not due to our negligence.  We also cannot assure you that the information that you provide will not be intercepted when being transmitted to us over the Internet.