Warranty and Returns


Our warranty for any manufacturing defects is valid for 24 months after a product has been delivered.  For any claims, concerns, or queries, please contact concierge@northofgrey.com.


Please contact us prior to all returns and exchanges within 14 days of receiving your order.  We will provide you with a RMA number (Returned Merchandise Authorization) as well as other guidance to streamline the process for you.  We are pleased to offer complimentary ground shipping on our products.